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Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints/descriptions of each deal before buying it, it provides all the details about the product you purchase. Dealing with electronic, electrical and sophisticated products, if in case anything goes wrong, you bring up a concern / complaint, our dedicated customer care Team will always listen and resolve the issue as quick as possible.
Our Policy for the cancellation and refund will be as follows:
In Case of damaged/broken or wrong product received due to any reason, please report us immediately (within 72 Hours of Product Delivery) with a clear photograph of the complete product. Just raise a support ticket- Here. Or You can directly contact us via Call, Email or Whatsapp. We will further assist you and provide you a satisfactory replacement or refund your complete amount including shipping and handling charges.
For any reason, you wish to change or cancel your order you can do so by requesting from the orders page or by calling to +91-8183809000/ +91-8686840004 (09:00 am to 08:00 pm only) or from the Support Ticket Page.
Cancellation of the order is possible only before we ship your order.
If you want to cancel the order after we have shipped it, the actual shipping charges will be charged and the order amount will be transferred back to you.
Still Want to Return!
If you are not satisfied with the Product you received, you can still get 100% refund (excluding Shipping Charges) by sending us a request on: Support Ticket Page. Or writing us an email on: [email protected] or a message on Mobile/Whatsapp +91-8183809000/ +91-8686840004 (09:00 am to 08:00 pm only) with in 48Hours of the product delivery.
Once we receive your request, we will assist you with further details to Ship Back the product to us. As we will get the product back in same condition, we will initiate the refund.
Note: You cannot return an on demand product designed according to your requirements, e.g. Custom Size Photo Frame or Custom Size LED Display Board/ translight etc. Only Standard Products can be returned.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.